Q: Do you provide samples ? is it free or extra ? A: Yes, we can provide free samples. It's free.
Q: How can we get a quote? A: Normally, we need 1)Specifications; 2 Quantity; 3)Material&Thickness; 4)Printing Then full quotation will be offered within 24 hours. Q: What format design file you want for printing? A: AI; PDF; CDR; PSD; EPS.
Q: Can you help with the design? A: We have professional designers to help with simple information such as logo and some images. Q: What's the trade term and payment term? Custom Plastic Box A: 30% or 50% T/T before production; Paid in full before shipment. Q: May I have new sample made with my design for confirmation? Custom Plastic Box A: Yes. We can do the high quality sample same as your design for confirmation. Q: What about the lead time? Custom Plastic Box A: It depends on the quantity. Normally 10 to 12 working days after receiving the deposit and sample confirmation. Q: How can i know if my goods have been shipped? A: Detailed photos of every process will be sent to you during the production. Q: What shipping method can I choose? How about the shipping time of each option? Custom Plastic Box A: DHL, UPS, TNT, FEDEX, BY sea, etc. 3 to 5 workdays of express delivery. 10 to 30 workdays by sea. Q: How do you compute the shipping charges? Custom Plastic Box A: We will supply the shipping charges according to the estimated G.W. when quote. Q: Do you have MOQ? Custom Plastic Box A: Yes, normally 1000 pcs. Also it depends on the specifications, workmanship and special material. Q: How can you guarantee your quality? If we don't satisfied your quality, how will you do? Custom Plastic Box A: Normally we do samples for you to confirm everything, and production will be same as samples.